Amazon gift cards are a popular and convenient way to shop on the Amazon marketplace. They come in various denominations and can be used to purchase almost anything available on Amazon, from electronics to books, clothes, and groceries.
If you’ve received or purchased an Amazon gift card, it’s important to know how to check the balance of the card to ensure you have enough funds for your intended purchases. This can help you avoid any surprises at checkout and ensure that your gift card is being used effectively.
How to Check Your Amazon Gift Card Balance
There are multiple ways to check your Amazon gift card balance, whether you prefer to use a computer, mobile device, or the Amazon app. Below, we cover the various methods step by step.
1. Check Your Amazon Gift Card Balance on the Amazon Website
One of the easiest ways to check your Amazon gift card balance is through the Amazon website. Whether you’re using a desktop or a laptop, follow these simple steps:
Step-by-Step Guide:
- Log into Your Amazon Account:
Go to the Amazon website (www.amazon.com) and log into your account using your username and password. - Navigate to Your Account Settings:
Once logged in, hover over or click on the “Accounts & Lists” section at the top right corner of the homepage. This will open a drop-down menu. - Select “Your Account”:
In the drop-down menu, select “Your Account.” This will take you to your account settings page. - Go to “Gift Cards”:
In the “Your Account” section, find and click on the “Gift Cards” option. This will open the page where you can manage your gift cards and check their balance. - View Your Balance:
On the Gift Cards page, you will see your Amazon gift card balance listed under “Your Gift Card Balance.” If you have more than one gift card, they will be displayed here, along with their individual balances.
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2. Check Your Amazon Gift Card Balance Using the Amazon Mobile App
If you’re using the Amazon mobile app, you can easily check your gift card balance from your phone or tablet. Here’s how to do it:
Step-by-Step Guide for iOS and Android:
- Open the Amazon App:
Launch the Amazon app on your smartphone or tablet. If you don’t have the app, you can download it from the App Store (for iOS devices) or Google Play (for Android devices). - Log Into Your Account:
Tap the “Sign In” button if you’re not already logged into your Amazon account. - Go to the “Menu”:
Tap the three horizontal lines (also known as the hamburger menu) in the bottom-right corner of the app to open the side menu. - Select “Your Account”:
Scroll down and tap on “Your Account” from the list of options. - Choose “Gift Cards”:
On the “Your Account” screen, find and select the “Gift Cards” option. - View Your Balance:
On the Gift Cards page, you will see your current gift card balance listed, along with any active or redeemed gift cards.
3. Check Your Amazon Gift Card Balance Through Amazon’s Help Page
If you’re having trouble finding your gift card balance using the methods above, you can also visit Amazon’s Help page to check your balance. This method can be helpful if you are unable to access the “Gift Cards” section via the main menu.
Step-by-Step Guide:
- Go to Amazon’s Help Page:
Visit Amazon’s Help page at www.amazon.com/gp/help/customer/display.html. - Search for “Gift Card Balance”:
In the search bar, type “check gift card balance” and press enter. This will lead you to the page dedicated to gift cards. - Follow the Instructions:
Follow the instructions on the Help page to check your balance. This will guide you to either log into your account or direct you to the “Gift Cards” section.
4. Check Your Amazon Gift Card Balance Using the Amazon Website’s Gift Card Redemption Page
If you have a physical or digital gift card that has not yet been redeemed, you can also check your balance by entering the card’s unique code on the redemption page. This will allow you to see the balance on the gift card before redeeming it.
Step-by-Step Guide:
- Go to the Gift Card Redemption Page:
Visit the Amazon Gift Card Redemption page at www.amazon.com/redeem. - Enter the Gift Card Code:
Enter the unique gift card code found on the back of the physical card (for a physical gift card) or in your email (for a digital gift card). - View Your Balance:
Once you’ve entered the code, Amazon will show the balance associated with the gift card, which can be added to your account.
5. Check Your Gift Card Balance by Contacting Amazon Customer Support
If you are unable to access your gift card balance through any of the above methods, you can always reach out to Amazon Customer Support for assistance. They can help you retrieve your balance and troubleshoot any issues you may be facing.
Step-by-Step Guide:
- Go to Amazon’s Contact Us Page:
Visit Amazon’s Contact Us page at www.amazon.com/contact-us. - Select “Gift Cards”:
From the list of categories, select “Gift Cards.” - Follow the Instructions:
Amazon will provide options to either chat, email, or call customer service. Explain your situation, and a representative will assist you in checking your balance.
How to Redeem Your Amazon Gift Card Balance
Once you know how to check your gift card balance, you may also want to learn how to redeem your Amazon gift card if you haven’t done so already. Redeeming a gift card is simple, and the balance is added directly to your Amazon account.
Step-by-Step Guide to Redeem a Gift Card:
- Log into Your Amazon Account:
Go to the Amazon website or open the Amazon app and log into your account. - Go to the “Gift Cards” Section:
Navigate to the “Gift Cards” section by selecting “Your Account” and then “Gift Cards” from the menu. - Click “Redeem a Gift Card”:
On the Gift Cards page, click or tap the option to redeem a gift card. - Enter the Gift Card Code:
Enter the 16-digit code found on the back of your physical gift card (scratch off the coating) or the digital code from your email. - Apply the Balance:
Once the code is entered, click “Apply to Your Account” or “Redeem” to add the balance to your Amazon account. The funds will be immediately available for your next purchase.
FAQs
Can I check my Amazon gift card balance without logging in?
No, you must be logged into your Amazon account to check your gift card balance. Your balance is tied to your Amazon account, so logging in is necessary to view it.
Can I check my Amazon gift card balance without redeeming it?
Yes, you can check your balance without redeeming the gift card. Just follow the steps outlined earlier in the article to view your balance directly through your Amazon account.
How do I know if my Amazon gift card has been redeemed?
If you’ve already redeemed a gift card, you will see the balance deducted from the gift card amount, and you can check the remaining balance by logging into your Amazon account and going to the “Gift Cards” section.
What happens if I lose my Amazon gift card?
If you lose a physical gift card, contact Amazon customer support immediately. Amazon may be able to help you recover the balance if you have proof of purchase. However, once a gift card is used, the funds cannot be refunded or reissued.
Can I use my Amazon gift card balance to purchase third-party gift cards?
No, Amazon gift cards cannot be used to purchase other gift cards on the Amazon website (such as gift cards for iTunes, Google Play, etc.). You can, however, use them to buy items sold by Amazon.
Can I check my Amazon gift card balance on the Amazon Alexa device?
Yes, if you have an Alexa-enabled device, you can ask Alexa, “What’s my Amazon gift card balance?” and she will provide you with the balance associated with your account.